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University of Guelph - Humber

 Winter Semester 2006 Course Outline


BADM 4120 BUSINESS CONSULTING

The required textbook (Wickham) indicated within this course outline is the correct text that we will be using this semester


Faculty


Thomas W. McKaig

Phone #

X6229
 

E-Mail

pres@tm-int.com

Office Hours

TBA

Course hours

 

Room #

TBA

Program Head

Vicki Smith

Program Advisor

Leah Murdock


COURSE DESCRIPTION :
This course helps students develop the skills needed to build and maintain a consulting business.  Topics covered include presenting and promoting a consulting business to prospective clients, the bid process and pricing proposals, managing time and billing, the role of consultants as change agents and managing consulting staff.

CALENDAR DESCRIPTION

This course helps students develop the skills needed to build and maintain a consulting business.  Topics covered include presenting and promoting a consulting business to prospective clients, the bid process and pricing proposals, managing time and billing, the role of consultants as change agents and managing consulting staff.
 

COURSE LEARNING OBJECTIVES:

On completion of this course the student is able to:

1.                   Evaluate the role of consulting in the business environment.

2.                  Develop and evaluate a needs analysis for the target customer base, matching resources
       and skills to customer needs.

3.                  Prepare and present a consulting proposal.

4.                  List and describe a consultant’s responsibilities and liability in consulting relationships.

5.                  Explain and show the importance of contact management software as a supporting tool. 

6.                  Explain and assess the different models of structuring consulting agreements including: 
      framing problems, evaluating project scope, identifying the value created through the
      consulting project, the Bidding/Pricing process, and methods for pricing proposals and
       submitting bids.

7.                  List and describe sources of grants to assist in financing a project.  Describe the grant
      writing process and identify the obligations and assessment of overhead associated with
      grants.

8.                  Describe the management of consulting projects in terms of time.

9.                  Identify data sources and their use in collecting data.  Describe different models of data
      collection and their application to consulting projects.

10.              Compare and contrast the preparation process for contracts, interim and final consulting
       reports.

11.              Explain and show the importance of assessing performance during individual projects
       and after they are completed.

12.              Describe the management of finances in a consulting business, specifically, planning and
      controlling cash flow, identifying potential financing sources and managing growth.

13.              Define the role of the consultant as an agent of change in organizations.
 

METHODS OF PRESENTATION

·                    
Interactive lectures and discussions
·                    
Group work
·                    
Course textbook reading assignments and web-based research
 

RESOURCES SUPPLIED BY STUDENT:

Required Text:

  • Management Consulting: Delivering an Effective Project, 2/E, Philip A. Wickham, 
    Prentice Hall, 2004 ISBN: 0-273-68347-0 

Suggested Reading

  • The Advice Business: Essential Tools and Models for Management Consulting Author:  Charles Fombrun and Mark D. Nevins, ISBN: 0-13-030373-9
    Published:  Pearson Education, 2004
     

ON-LINE ACTIVITIES:
Course website and e-mail system (at the discretion of the Professor).
 

EVALUATION OF STUDENTS:

Students are evaluated on this course through:

            Assignments (3)                                   30%  (10% each)
            Group Project                                     20%

            Mid-term Exam                                   25%

            Final Exam                                          25%
           
TOTAL                                            100%
 

COURSE LOCATION: 

       University of Guelph-Humber

       207 Humber College Boulevard

       Toronto, Ontario
       M9W 5L7
 

COURSE STATUS:

·        
Business restricted elective course in the area of Small Business Management and
       Entrepreneurship

 

LIST OF TOPICS INCLUDING COURSE SCHEDULE

PLEASE NOTE THAT THIS COURSE OUTLINE IS A GOOD INDICATOR OF CHAPTER COVERAGE DURING THE WINTER 2006 SEMESTER, AND IF ALTERED, THIS WILL BE ANNOUNCED IN CLASS

Week

Topic

1

Part One – Management consulting in context

Chapter 1 – The nature of management consulting

2

Chapter 2 – How consulting adds value

Chapter 3 – Types of management consulting project

3

Chapter 4 – The consulting process          

Chapter 5 – The skills of the consultant

 

4

Chapter 6 – The project proposal and the project log


Part Two – Project evaluation and analysis

Chapter 7 – The consultant-organizational interaction I: setting goals

Chapter 8 – The consultant-organizational interaction II: making the journey

5

Chapter 12 – Evaluating business opportunities

Chapter 13 – Analyzing decision-making in the client business

6

mid term

 

Feb 20 
 

Reading week

7, 8

Part Three – Performance and delivery of the project

Chapter 15 – Consulting project planning

Chapter 16 – Managing project shocks

9

Chapter 17 – Time management

Chapter  18 – Communication skills

10

Chapter  21 – Leadership skills

Chapter  22 – Presenting your ideas

11

Chapter  23 – Learning from success

Chapter 24 – Consulting as a career

12

Research week

13

Consulting Project Presentations

- Group projects are due


Important University of Guelph-Humber Policies

Academic Integrity / Academic Honesty

At the University of Guelph-Humber, students, faculty and staff are establishing the foundations of a new tradition in education.  As individuals within this community, we all benefit when we strive for the highest achievable standards of excellence in our academic and applied work.  In reflection, all members of the University have the obligation to maintain the highest standards of academic honesty. It is the responsibility of members of faculty and staff to follow acceptable standards of academic conduct and to foster it in others, and of students to be mindful of and abide by such standards.

The University takes a serious view of academic misconduct and will penalize students, faculty and staff who are found guilty of offences associated with academic dishonesty, misrepresentation of personal performance, restrictions of equal opportunities for access to scholarly resources, and damage to the integrity of scholarly exchanges.

University of Guelph-Humber students are responsible for familiarizing themselves with and abiding by the Universitys policy on student academic misconduct regardless of their location of study. Faculty, staff and students have the responsibility to create an environment that discourages misconduct. Students are encouraged to review the policy at: http://www.guelphhumber.ca/downloads/GH_Academic_Regulations_2002-2003.pdf

Grading Procedures

Feedback to students on work completed or in progress is an integral part of teaching and learning in that it allows students to measure their understanding of material and their progress toward achieving learning objectives.  Feedback often goes beyond grading and should be an indication of the standard a student has achieved and should to include comments on the particular strengths and weaknesses of a students performance.  While the nature and frequency of such feedback will vary with the course, the University of Guelph-Humber is committed to providing students with appropriate and timely feedback on their work.  Faculty members are urged to provide meaningful feedback (approximately 20% of the total course evaluation is the standard), prior to the 40th class day. This is the last day that students are permitted to drop classes without incurring any academic penalties.

Missed Final Exams / Deferred Privileges

When students do not write a required final examination, complete a final assignment, or complete a work term report prior to the last class date, they must request Academic Consideration to be considered for a deferred privilege.  When granted, a deferred privilege allows a student the opportunity to complete the final course requirements after the end of the semester, but during established timelines.

Please note that faculty members do not grant deferred privileges.  Faculty can only grant academic consideration for work that is due during the semester and cannot grant extensions beyond their deadline for submission of final grades.

The nature of the deferred privilege may take the form of either a deferred condition or a deferred examination.  The Admissions and Academic Review Sub-Committee grants deferred privileges on the basis of medical, psychological or compassionate consideration. Please see your Admission and Program advisor for details.

Accommodation Procedures

Students will identify themselves to Services for Students with Disabilities and, where required, provide appropriate documentation of their need. Where appropriate, students will inform individual instructors of their disabilities and academic accommodations required, by distributing the "SSD Memo to Faculty".

When students require test accommodations, they will:

·         Remind instructors at least one week in advance of each test or as soon as possible, that they
     require test accommodations

·         Book the test date and time in the SSD office or make the appropriate arrangements to write in
     the Test Centre at least one week in advance of each test, or as soon as possible.

Students with special needs are accommodated through Humber ITAL Services for Students with Disabilities. Students should make themselves familiar with the policies relating to special accommodations by visiting the website at: http://studentservices.humberc.on.ca/ssd/pnp/fac_resp.htm.

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