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University of Guelph
DEPARTMENT OF AGRICULTURAL ECONOMICS AND BUSINESS

PLEASE DO NOT PURCHASE ANY TEXTBOOKS  UNTIL YOU CONFIRM THESE WITH THE PROFESSOR DURING THE FIRST CLASS.
 

 Fall 2005 COURSE OUTLINE
OPERATIONS MANAGEMENT
AGEC 3310

 

Professor: Thomas McKaig,
                   Office - B47 MINS
                   Phone: 519-824-4120 ext. 58517
                               905-458-6400
                   Email: pres@tm-int.com 
                   

Secretary: Debbie Harkies,
                   Room 302, J.D. MacLachlan Bldg.
                  
debbie@agec.uoguelph.ca

Course Description:

Operations management involves the activities related to actually producing and delivering products or services that a customer wants and is willing to pay for.  As you will see, producing a good or service includes many complex activities and involves different functions and people.  There are a variety of decisions to be made and numerous techniques are available to help make those decisions.   

 

To become effective managers, students must be aware of the role that operations management plays in their job and in the performance of their organization.  This course will introduce the main concepts in operations and supply chain management, particularly as they relate to the food industry.  It will provide insight into some of the key decisions and techniques used in providing a good or service.  It will focus on the key requirement for effective management of both internal and supply chain activities and the effective control of those activities.

The course will also provide opportunities to facilitate the teamwork and communication skills of the students in case analysis and presentations.


Course Objectives

  • To introduce important operations decision making tools

  • To understand the concepts and challenges associated with managing operations within companies and supply chains

  • To gain experience in using decision making and modeling tools

  • To ensure that the individuals and groups function as teams and communicate in a succinct and effective manner the concepts and applications of the course material from a personal and group perspective.

Required Text:

Foundations of Operations Management Canadian Edition

Larry P. Ritzman, Boston College
Lee J. Krajewski, University of Notre Dame
Robert D. Klassen, University of Western Ontario ISBN: 0-13-039098-4
Publisher: Pearson Education Canada    Copyright: 2004
Format: Paper Bound w/CD-ROM; 512 pp

Evaluation:

Participation and contribution to group efforts                                        10%
Cases and Assignments                                                                               20%
Midterm                                                                                                           30%
Final Examination                                                                                           40%

(Examination Content: Text, papers, lecture and assignment material.)

Week

Topic

Readings

Suggested Problems

Case and Simulation Lab (tentative)

 

1
Sept 12-16

Introduction to Operations Strategy and Processes

Ritzman et al Chapter 1

Intro to Extend

None

2
Sept 19-23
 

Analyzing and Managing Processes

Readings: Ritzman et al. Chapter 2

Chad’s Creative Concepts

3
Sept 26-30

Introduction to quality & quality management systems

Readings: Ritzman et al. Chapter 5

Process Simulation I  - Extend

4
Oct 3-7

Introduction to statistical quality control

Readings: Ritzman et al. Chapter 5

SQC lab

5
Oct10-14

Forecasting

Readings: Ritzman et al. Chapter 11

E-lab – done individually and submitted electronically
 

6
Oct 17-21
 

Introduction to Supply Chains

Readings: Ritzman et al. Chapter 8

Chapter 8: 1 – 5

Forecasting lab

7
Oct 24-28
 

Inventory Management

Chapter 6

Chapter 6: 2 – 7, 11, 13

Beer Game

8
Oct 31- Nov 4
 

Simulation in Operations,

Readings: Ritzman et al. Supplement G

Inventory Lab

9
Nov. 7-11
 

Capacity and Aggregate Planning

Readings: Ritzman et al. Chapters 3 and 12

Simulation II – Excel and Extent

10
Nov 14-18
 

Managing projects

Readings: Chapter 3

 

Chapter 3: 1, 2, 6, 7, 8

Aggregate planning

11
Nov 21-25
 

Lean systems and Just-In-Time management

Readings: Ritzman 9

Understand main concepts

Project Management

12
Nov 28- Dec 2
 

Managing innovation and new technologies

Readings: Ritzman et al. Chapter 10

Chapter 10: 3 – 5

E-lab Just-in-Time simulation

Final Exam

 

 

 

 

PEER EVALUATION

 

Thomas McKaig - Adjunct Professor

 

GROUP _____________________________________________________

 

COURSE_____________________________________________________

 

TERM _______________________________________________________

 

Assuming that your group receives a “B” on your projects, grade everyone in the group, beginning with yourself, as to whether they should receive the “B” grade or higher or lower. Base your evaluation on quality of contribution, and value of the contribution as well as the commitment and behaviour of the member in achieving the group’s task. Use any other criteria you deem appropriate.

 

 

Name

Grade

(Self)

 

 

 

 

 

 

 

 

Comments: (add items you feel may be of value in evaluating performance)

 


 

 

 
   
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